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Privacy Policy

Effective Date: January 1, 2025

Coast Christmas Lights ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at coastxmas.com and use our services.

1. Information We Collect

Information You Provide to Us

When you submit a quote request through our contact form, we collect:

• Your name
• Phone number
• Email address
• Property address
• Areas you want lit and any additional details you provide

We use this information solely to contact you about your Christmas light installation request and provide you with a quote.

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies:

• Google Analytics: We use Google Analytics to understand how visitors use our site. This service collects information such as:
  • Your IP address (anonymized)
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Time spent on pages
  • Referring website

2. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device. The cookies we use include:

• Google Analytics Cookies: _ga, _gid, _gat - These help us analyze website traffic and understand how visitors interact with our site.

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and provide customer service
• Contact you about your Christmas light installation project
• Improve our website and services
• Analyze website traffic and user behavior
• Send you information about our services (only if you have requested it)

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We use third-party services to help us operate our website and business:
  • Google Analytics: For website analytics. See Google's Privacy Policy.
  • Zapier: To process contact form submissions and send them to our team.
  • Google Maps: For address autocomplete functionality.
• Legal Requirements: If required by law or to protect our legal rights.

5. Data Retention

We retain your contact information for as long as necessary to provide you with our services and comply with legal obligations. If you would like us to delete your information, please contact us at info@coastxmas.com.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of receiving marketing communications
• Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on

To exercise any of these rights, please contact us at info@coastxmas.com or call 228.818.7775.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites (such as our parent company, Coast Home Services). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information. To exercise these rights, contact us at info@coastxmas.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" at the top.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Coast Christmas Lights
A Division of Coast Home Services
Phone: 228.818.7775
Email: info@coastxmas.com
Website: coastxmas.com

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